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Return & Refund Policy
Customer satisfaction is important to us.
Please read our return policy carefully before placing your order.
1.Return Eligibility
Returns are accepted only if:
- The product is unused.
- The product is unopened.
- The product is returned in its original packaging.
- The return request is made within 7 days of delivery.
Used DIY kits, opened paints, clay, or damaged packaging due to customer handling are not eligible for return
2.Damaged or Incorrect Products
If you receive:
- A damaged product
- A defective product
- An incorrect item
Please contact us within 48 hours of delivery with:
- Order Number
- Photos of the product
- Photos of the package
Our team will review the request and arrange a replacement or refund where applicable.
3. Refund Process
Once the returned product is received and inspected:
- Approved refunds will be processed within 5–7 business days.
- Refunds will be credited to the original payment method.
Shipping charges are non-refundable unless the mistake was on our end.
4.Non-Returnable Products
Returns will not be accepted for:
- Used products
- Opened DIY kits
- Customized products
- Gift cards (if applicable)
- Products damaged due to misuse
5.Cancellation Policy
- Orders can be cancelled only before they are shipped.
- If the order has already been dispatched, cancellation will not be possible.
- For cancellation requests, please contact us immediately after placing your order.
6. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
The Happy Art Club
Email: support@thehappyartclub.com
Phone: +91 XXXXX XXXXX
Secure Payments
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Safe & Reliable Shipping
Carefully packed and shipped across to ensure your art kits arrive safely and in perfect condition.
Premium DIY Art Kits
Thoughtfully designed art kits with quality materials to inspire creativity, learning, and endless fun.
Perfect for Every Occasion
Ideal for birthdays, return gifts, classrooms, hobby sessions, festivals, and thoughtful gifting.
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